Jazbazz Privacy Policy — Your Information Is Safe With Us

1Introduction

Jazbazz is an online gaming platform built for people in Bangladesh. We know that when you share your personal information with us, you're placing your trust in us — and protecting that trust is exactly what this Privacy Policy is here to do.

This policy explains what information jazbazz collects, why it collects it, how it is kept secure, and what rights you have. It has been written in plain language so anyone can understand it — no legal background required.

Jazbazz never sells your information for advertising or commercial purposes. Data is collected for one reason only — to provide you with a better service and keep the platform secure.

2What Information Is Collected

Jazbazz collects three types of information — what you provide directly, what is collected automatically while you use the platform, and what is requested for KYC verification.

Your password is never stored in plain text — only an encrypted hash is kept. The jazbazz support team has no way of accessing your password.

3Why and How Your Information Is Used

Jazbazz uses your information for specific, limited purposes. Each purpose is explained below.

• Account Management: To confirm registration, enable login, and keep your account secure.
• Transaction Processing: To accurately process deposits and withdrawals and verify transactions.
• Customer Support: To understand your issue and provide the right assistance. Having a record of previous conversations means you won't need to repeat yourself every time.
• Fraud Prevention: Detecting unusual activity, identifying duplicate accounts, and preventing money laundering.
• Responsible Gaming: Analyzing gaming behavior to identify risky patterns and offer assistance where needed.
• Platform Improvement: To analyze user experience and plan new features and improvements.
• Legal Obligations: To comply with applicable laws and respond to legitimate requests from government authorities.

Jazbazz may use your information to send you email or SMS marketing. To opt out of these communications, go to your account settings or contact support.

4Data Sharing Policy

Jazbazz does not sell or rent your data. However, certain information may be shared in the limited circumstances outlined below.

• Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, or Rocket to confirm your transaction.
• Game Provider: Third-party software is used to run Live Casino and slots games. These providers receive only gaming session data — not your personal identity information.
• Law Enforcement Agencies: jazbazz is required to provide information when ordered by a court or in response to a lawful government request.
• Fraud Prevention Services: Limited information may be shared with specialist firms for identity verification and fraud detection.

5Cookie Policy

Jazbazz uses cookies on its website. Cookies are small text files stored in your browser — they are not harmful software.

• Essential Cookies (Required): Used to maintain login sessions and verify security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies (Optional): Used to remember your language preference and settings. Disabling these means you'll need to re-enter your settings each time.
• Analytics Cookies (Optional): We collect data on time spent on each page and any issues encountered, in order to improve the platform. No personally identifiable information is included.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies will prevent you from logging in to jazbazz.

6Security Measures

Jazbazz uses multi-layered technical measures to keep your data secure.

• Full HTTPS across the website and mobile browser — all traffic is encrypted via SSL/TLS.
• Data is stored encrypted on our servers — no personally identifiable information is stored in readable form in the database.
• If a suspicious login or unusual activity is detected, an automated alert system is triggered immediately.
• Regular security audits are conducted and any vulnerabilities identified are resolved immediately.
• Data access is logged — records are kept of which staff member accessed which information and when.
• Payment details (mobile banking numbers) are stored in partially masked form.

7How Long Your Data Is Retained

Jazbazz does not retain data for longer than necessary. Retention periods depend on the type of information and the purpose for which it was collected.

• Account Information: For as long as your account is active. After account closure, data may be retained for up to 5 years as required by law.
• Transaction & Betting History: Up to 5–7 years for financial regulatory compliance.
• KYC Documents: Up to 5 years after account closure.
• Support Chat: Up to 2 years after the issue is resolved.
• Cookies & Session Logs: After the session ends, or a maximum of 90 days.

After the retention period, data is permanently deleted or anonymized so that you can no longer be identified.

8Your Data Rights

You have certain rights over your personal data, and jazbazz fully respects each of them.

To exercise these rights, email us at: support@jazbazz.best. jazbazz will respond within 30 days and, if unable to fulfill your request, will provide a reason.

9Information Relating to Minors

Jazbazz is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age is verified at registration, and accounts for users under 18 are not permitted.
• If jazbazz becomes aware that any data from a minor has been collected inadvertently, it is deleted immediately.
• If a parent or guardian suspects their child is using jazbazz, please contact support immediately.

10Policy Changes

Jazbazz may update this Privacy Policy from time to time. You will be notified of any changes through the following methods.

• For significant changes, a notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of jazbazz after any changes are made will be taken as acceptance of the updated policy.
• If you do not agree to the updated policy, please request account closure and withdraw your balance.